Privacy Policy

I. Introduction

SkillScore company is committed to protecting the User's (as defined below) privacy. This Privacy Policy describes how we collect, use, and share information about Users who access our platform to find and connect with freelancers and contractors ("Platform"). By using our Platform, you consent to the collection and use of your information as described in this Privacy Policy.

II. Scope and Application

This Privacy Policy applies to all users of our Platform, including individuals and businesses seeking freelance or contract services ("Users"). It governs the collection, processing, storage, and sharing of personal data in compliance with Lebanese data protection laws and international best practices.

III. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, location, payment details, and government-issued identification (if required for verification purposes).
• User Profile Information: Profile picture, skills, experience, portfolio, and ratings or reviews.
• Technical Data: IP address, device information, browser type, and usage logs.
• Communication Data: Messages and interactions between users on the Platform including any support ticket and any information related thereto.

IV. Legal Basis For Processing Information

We process personal data based on:

• User Consent (e.g., marketing emails).
• Legal Obligations (e.g., fraud prevention).
• Legitimate Interests (e.g., service improvements).

V. How We Use Your Information

We process your personal information for the following purposes:

• To facilitate connections between freelancers and clients.
• To verify user identities and ensure security.
• To process payments and invoices.
• To improve the Platform's functionality and user experience.
• To comply with legal obligations and prevent fraud.
• To send promotional and service-related communications (subject to user preferences).
• For any other legitimate business purpose.

VI. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

VII. Marketing Communications

Users have the right to opt-in or opt-out of marketing communications at any time.

VIII. Data Sharing and Disclosure

We do not sell or disclose your personal data. However, we may share your information with:

• Service provider: assisting in payment processing, hosting, or analytics.
• Governmental and Judicial Authorities: when required to comply with legal obligations or if we deem such disclosure to be necessary.
• Business Partner: we may share your information with our business partners including but not limited to our subsidiaries, affiliates and third-party marketing agencies.
• Other users as necessary for transaction completion (e.g., sharing contact details between a client and freelancer).

IX. Cross-Border Data Transfer

User data may be stored or processed outside Lebanon. When this occurs, we ensure that adequate safeguards are in place to comply with international data protection laws.

X. Data Security

While we implement industry-standard security measures to protect user data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, and users should take necessary precautions when sharing sensitive information.

XI. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

XII. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Correct or update your information.
• Request deletion of your data (subject to legal requirements).
• Withdraw consent for marketing communications.

To exercise your rights, contact us at info@skillscoreapp.com.

XIII. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their privacy policies.

XIV. Dispute Resolution

If you have any concerns or disputes regarding your privacy or our handling of your personal data, please contact us at info@skillscoreapp.com. We will make every effort to resolve the issue promptly and amicably. If a resolution cannot be reached, disputes shall be subject to the governing law outlined below.

XV. Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of Lebanon. Any legal actions arising from this Privacy Policy shall be brought exclusively in the courts of Beirut, Lebanon.

XVI. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be communicated via our Platform. Continued use of our services constitutes acceptance of the revised policy.